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Northline is an independent payment service. We are not a wireless carrier and we are not affiliated with, endorsed by, or operated by any carrier.

Effective November 4, 2026

Privacy policy

This is a working policy for the product as built. Counsel should review it before the service takes real payments.

Controller placeholder: Northline Guest Pay, LLC, 100 Market Street, Suite 200, Wilmington, DE 19801, United States. Contact support@northline.example.

Information we collect

When you start a payment we collect the mobile number, a receipt email, the credit amount, an optional promo code, and the IP address used for rate limits. The mobile number and email are encrypted at rest. We also store a keyed hash so we can match an order lookup without keeping a second copy in the clear.

Card number, security code, and expiry are entered in the payment processor’s hosted fields. We receive a processor reference and, when the processor provides them, the card brand and last four digits. We do not receive or store the security code.

The contact form collects your name, email, topic, and message. A support message is not a payment.

Why we use it

To price the order, take payment, send a receipt, look up an order you ask about, post a credit through a licensed partner, prevent abuse, and answer support messages. The legal bases we expect to rely on, once counsel confirms them, are contract, legitimate interests in fraud prevention, and legal obligation for finance records.

Processors

  • Payment processor: Stripe, when keys are configured. Stripe receives the card data, the charge amount, and the receipt email.
  • Top-up partner: not connected yet. When connected, the partner receives the mobile number, the credit amount, and the order reference.
  • Hosting: chosen later by the operator. This repository does not configure a host.

We do not load third-party analytics or chat scripts.

Retention

Order and payment references are kept for finance and dispute handling. A specific retention period should be set with counsel. Local demo files under data/ are on the machine running the app.

Your requests

Email support@northline.example to ask for access, correction, or deletion, or to appeal a denial. If you are a California resident you may also ask us not to sell or share personal information. We do not sell personal information. We will not discriminate for making a request. We may need the order reference to find the record, and we may refuse a request where the law requires us to keep the record.

Children

The service is not directed to children under 16, and we do not knowingly collect their information.